Ford Motor Company and Ford Alghanim thank you for selecting one of our quality products. Our commitment to you and your vehicle begins with quality protection and service.
At Ford Alghanim we are committed to investing as much care into servicing and repairing your vehicle as Ford does into building it.
Our highly skilled Ford-trained technicians use Ford-specific tools and the latest computerized diagnostic equipment designed specifically for your Ford. We guarantee to use only genuine Ford spare parts, engineered to fit and perform perfectly with your vehicle.
The new Ford Alghanim Service and Spare Parts Center is fitted with advanced equipment to ensure the completion of all maintenance services in an efficient manner from the first time, expertly performed by Ford-trained technicians for guaranteed quality and peace of mind. While cars are attended to and serviced, customers can sit back and enjoy a cup of coffee from the Costa Coffee on-site, or lounge comfortably and use the available amenities such as massage chairs, free Wi-Fi service and racing simulator. At Ford Alghanim, all services are performed using genuine Ford and Motorcraft spare parts to ensure the best operation of vehicles. .
KNOW WHEN YOUR WARRANTY BEGINS
Your Warranty start date is the day you take delivery of your new vehicle. If you bought a previously owned vehicle, you are eligible for any remaining warranty coverage.
When you’re behind the wheel of a new vehicle, the last thing you need is to worry. Every car purchased from Ford Alghanim comes with a 5-year / 100,000 km warranty (whichever comes first), allowing you to keep your mind on more important things, like where you’re driving to next. Additional or extended warranties are available on request; please contact us for more information and the latest promotions.
MAINTAIN YOUR VEHICLE PROPERLY
i. Your Owner Guide indicates the scheduled maintenance required for your vehicle. Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance and help increase the value you receive when you sell or trade your vehicle.
ii. It is your responsibility to make sure that all of the scheduled maintenance is performed and that the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance as specified in the Owner Guide will invalidate warranty coverage on parts affected by the lack of maintenance.
iii. At Ford Alghanim, our Service Center has factory-trained technicians who can perform the required maintenance using genuine Ford parts. Ford Alghanim looks forward to meeting your every service need to maximize your satisfaction with your vehicle.
The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear. As the owner, you are responsible for these items.
Examples of maintenance and normal wear include but are not limited to;
Unexpected repairs can be costly – protect yourself, your vehicle and your budget.
Ford Road Assist provides complimentary roadside assistance to Ford retail customers. Fleet customers are not covered under the Ford Road Assist program.